FAQ - Frequently Asked Questions

What if I do not have my keys?

If your vehicle is being scrapped than no keys is no problem.

What if I do not have my title?

In most cases, no title is no problem as long as you have your driver's license and a copy of your registration. Please notify us of this information as soon as possible.

What if I lost my registration?

If we need a copy of your registration in order to pick up your vehicle, you should be able to obtain this information from your states motor vehicle department website.

What if I have a title but I am not the owner of the car?

You will have to have the title signed off to you buy the owner of the vehicle and have the necessary permission from the current owner to get rid of the car.

Purchased property with an abandoned car on it?

Call your local police station for special instructions on the proper paperwork needed for abandoned vehicles left on your property. You will need to do this before a tower is dispatched.

One of my tenants abandoned a car in the parking lot?

Call your local police station for special instructions on the proper paperwork needed for abandoned vehicles left on your property. You will need to do this before a tower is dispatched.

How fast can you really pick up my car?

Many of our towers are equipped to pick up vehicles within 24 hour. In more densely populated areas same day service is available upon request.

Do I have to be with the car?

It is possible for you to make arrangements with the tow driver to leave the car at a specified location with the necessary documentation in the car.

Can you pay me some other way other than cash?

When you call in for a quote ask your buyer about our special vacation, donation or gift offers for this month.